Management Consulting

IT Service Management according to ITIL®

• Analysis of existing processes, design of optimal processes
• Service definition and codification of customized policies
• Management concepts, detailed concepts, presentation at all levels
• Specification and tool selection, implementation planning
• Implementation of business processes, employee training, Coaching
• Project management for process implementation and deployment tool
• Process monitoring, derivation of process improvements

Outsourcing Consulting

• Advice and decision support in terms of advantages of outsourcing or procedures
• Economic considerations of outsourcing
• Tendering and selection of outsourcing partners
• Control of the project and quality assurance of results
• Transition Management
• contract design, creation of service level agreements

Security & Compliance

Design and implementation of Security Operation Centre’s (e.g. GSOC) based on ArcSight technology

• ExCo Top 5 project!
• Overall program management and budget planning
• Requirement analysis, scope definition, customer individual planning
• Architectural solution design
• Business case justification, Management presentation, prepare approval process
• Build-up of infrastructure and facilities (if internally covered) or
• Evaluate MSSP solution (if externally covered)
• Deployment of ArcSight Equipment
• Implement and adapt operational processes
• Implement collaboration tool (WIKI - if needed and wanted)
• Training concept for Analyst and Management roles
• System optimization program (Tuning)
• Prepare for BAU-Phase (Business as usual)

Sarbanes Oxley Act, Section 404, PCI compliancy

• Setting up and execution of compliancy projects like SOX & PCI
• Design of internal control systems
• Re-Design of process landscape according to customer condition
• Preparation of audits
• Execution of Audits with external Auditors

Design and roll-out of Intrusion Detection & Prevention System based on ISS technology

• Vendor evaluation
• RFI & RFQ of vendor short list
• POC with 2 vendors
• Contract negotiations for deployment & maintenance
• Strategic planning & deployment of security equipment
• Acceptance with data center & customer (ICT Security)

Planning of ISMS (Information Security Management System) solution

• Market evaluation
• Create criteria catalogue for vendor selection
• Vendor evaluation based on demand
• Create vendor shortlist
• Contract negotiations

Projektmanagement

Project and Programme Management

• Project/Programme Management of your projects
  • Some of the projects
    • Implementation of a GSOC (Global Security Operation Centers)
    • Implementation SOX
    • Implementation of Security components (IDS/IPS)
    • Implementation of ISMS
    • Planning and implementation of security devices (IDS / IPS, device monitoring, real-time threat monitoring (ArcSight / RSA)
    • Migration of Internet services, and implementation / migration of enterprise solutions based on SharePoint 2007/2010
    • Transition Management in outsourcing
• Introduction of a Project Management Framework